Who we are
Our website address is https://lyfcosmeticsuk.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
To help improve this site we may place small data files, known as cookies, onto your computer.
Our cookies aren’t used to identify you personally. They’re just used to make the site work better for you. They do this by:
- remembering how you like things displayed
- measuring how you use the website so we can make sure it meets your needs
- ensuring the website works properly
- keep track of the items in your shopping basket
You can manage and/or delete these small files as you wish. You can even decide to stop any site from using them.
Measuring website usage (Google Analytics)
We use Google Analytics to collect information about how people use our site. We do this to make sure it’s meeting your needs and to understand how we could improve it.
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
Remembering if you’ve hidden our cookies message
Other Privacy queries
What information do you hold about me?
If you have signed up for our newsletter or sent us an e-mail query, you have given us your email address and possibly your name as well. If you have placed an order with us or created an account with us, you will have given us your name and address details, and possibly your credit card information.
How is this information used?
If you send us an e-mail query, your details are not used for any other purpose other than answering your query. We send out regular (2 per month maximum) newsletters and occasional additional company information emails. If you do not want to receive these e-mails, simply choose the Unsubscribe option in the Your Account page or on the Newsletter Subscription page – this will automatically stop any more newsletters being sent to you.
If you have placed an order with us, in addition to a confirmation e-mail, we shall send you an email informing you of the status of your order – or if the status has changed – for example, we shall tell you when your order has been dispatched.
Your Credit Card Information
For your increased security LYF Cosmetics Limited does not collect or store customers credit card information.
Use of your Information
We do not exchange, sell or otherwise give away any of your personal information to any other companies or individual.
Who Else Will See Your Information?
For the sole purpose of completing your order, we have to pass some of your information to service suppliers (other companies). These are – Royal Mail, Our Credit Card Processor and our parcel courier services. The information passed to these companies is used only for the purpose of completing your order to deliver your items of purchase.